What is organizational design?

Organizational design is the process of creating and managing an organization’s structure and systems. It includes the identification of the company’s goals, the development of strategies to achieve those goals, and the creation of a structure and supporting processes to implement those strategies. Organizational design is an important part of setting up a company and […]

What is service design?

Service design is the process of designing and improving services. It involves understanding the needs of customers and the business, and then creating a plan to deliver a service that meets those needs. Service design is often used in businesses that provide services, such as healthcare, education, and government. It can be used to improve […]